Take a look at the photo below. How is item A like item B?
That's right, both the pistol and the metric are dangerous when misused, and you can hurt yourself or others with them. But they are also both useful tools when applied by skilled professionals. You can get some hints on stupid metrics tricks to avoid in my keynote from PNSQC 2016.
Don't shoot yourself in the foot with bad metrics. Contact us for help. Whether a one-day off-site metrics evaluation, a one-week on-site metrics development engagement, or hands-on help building a sophisticated test and quality dashboard, we can help you.