It's Friday! Time for a Shot--of Knowledge

Do you like our webinars, and sometimes think, "I really wish my boss or fellow testers or developers or whoever could hear this!" Well, they can. E-mail us, and we can discuss topic, time, and audience. You'll be amazed how reasonable the price is for a customized message to you colleagues. Here about it now.

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Kick in the Afterburner: Join the Second Expert Test Manager Boot Camp

Remember my invitation to become an elite test manager?  Rushing toward you at Mach 2 speed is your next opportunity to become an ISTQB-certified Expert Test Manager. In March, we'll run the second-ever Expert Test Manager boot camp, this time tackling the operational module. More details here. See you there!

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Let Us Help You Up in 2017

RBCS has offered assessment and consulting services since we founded the company in 1994. Do you think of RBCS first when you are looking to improve your testing processes? If not, you should. We offer a wide range of consulting services to help test teams and software development organizations improve their testing and quality practices. Take a look at my 70-second elevator pitch. Your testing and quality practices can get better, and we can help, regardless of your time and budget constraints. Contact us today to learn more.

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Inherent Challenge or Accidental Obstacle?

When testing on Agile projects, distinguish between the challenges that are inherent in Agile methodologies from those challenges that arise from the improper implementation of Agile methodologies. The former challenges arise from too little tailoring of the chosen Agile methodology, while the latter challenges arise from too much tailoring.

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Don't Get Stung by Bugs: Listen to Them

Nasty bugs are hiding in your software. It's just a fact. They're waiting to sting your users, which means you'll get stung for missing them. How do you reduce the risk of getting stung by them? Listen to them. Check out this recorded webinar on how to listen to your bugs, and learn from them.

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Something Every Quality Professional Should See

I'm often surprised at how many quality professionals haven't seen or even heard of Deming's Red Bead Experiment. In this experiment, people experience the mishaps, misunderstandings, and distortions of behavior that can occur with improperly implemented metrics programs. So, join me for a talk about metrics use and misuse, including a hands-on demonstration--which you can participate in--of Deming's Red Bead Experiment. It's at the meeting of San Antonio Quality Forum, Monday February 13, 6-8 PM, Geekdom Events Centre (GEC), 131 Soledad Street, San Antonio, TX 78205. RSVP I hope to see you there.

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Mobile Devices and Apps Shift IT--and IT Quality

In San Antonio? Join me tomorrow at the AITP SA meeting for my presentation on the how mobile apps are shifting the IT world.

Topic: The More Things Change (Location), the More They Stay the Same

In just a few years, mobile devices and the applications on them have upended the way people use computers. People spend more time than ever on their PCs, but people spend even more time on their mobile devices. Obviously, mobile devices and apps have important differences from their PC counterparts. It’s not just a smaller screen! However, does that mean that all proven best practices for testing and quality go out the window when dealing with mobile apps? In this talk, Rex will explain what changes, and what doesn’t change, when you move into the mobile world.

BIO: With over 30 years of software and systems engineering experience, Rex Black is President of RBCS (, a testing leader, providing consulting, training, and expert services. RBCS has over 100 clients on six continents, spanning all areas of software and system development, from embedded systems to gaming software to banking and insurance to defense systems. Rex is the most prolific author practicing in the field of software testing today, having written thirteen books (and counting). He is past President of the ISTQB and of the ASTQB, a co-author of many of the ISTQB syllabi, and Chair of the Agile Working Group.

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Think Fast!

Quick: Give me the elevator speech on why what you do for your organization matters. Now, take a look at your company's strategic objectives. If your elevator speech doesn't have clear traceability to each one of those objectives, your elevator speech let you out a few floors shy of the C-suite.

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ISTQB Agile Working Group Gets to Work

Building on the success of the Foundation Agile Extension syllabus, we're back together again to build the Advanced Agile Technical syllabus. Here's a picture of the team right before kicking off the ISTQB - International Software Testing Qualifications Board Agile Working Group meeting in New York City. One (very productive) day completed as of now, and another cued up for tomorrow.

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Paging Dr. Timberlake!

2016 was a tough year to be an expert, at least on TV, because it seems like everything those experts on TV said turned out the opposite. To help make things even, we're making 2017 the Year of the Expert. The Expert Test Manager, that is! Join us. We'll start on January 19, with the first-ever in the world Expert Test Manager Strategic Module boot camp. You can register for that boot camp today at More boot camps will follow, as well as live, instructor-lead classes. Hey, if Justin Timberlake could bring sexy back in 2007, we can bring expertise back in 2017, at least for test managers. Contact us for more information.

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