RBCS COVID-19 response: All of our public training courses through May will be run virtually (view details).
Rex Black recently gave a talk on "Stupid Metrics Tricks and How to Avoid Them" at the ASQ Austin chapter meeting. Check it out to hear real-world examples of common metrics mistakes and learn ways to implement metrics that aren’t stupid. Click here to view a video of one of Rex's presentations on this topic. Click here to view the slides.