RBCS Covid-19 response: Until further notice, all public training classes will be run virtually. Remote proctored certification exams are available (view details).
Rex Black recently gave a talk on "Stupid Metrics Tricks and How to Avoid Them" at the ASQ Austin chapter meeting. Check it out to hear real-world examples of common metrics mistakes and learn ways to implement metrics that aren’t stupid. Click here to view a video of one of Rex's presentations on this topic. Click here to view the slides.