Articles
Integrated Test Automation of IVR-Telephony Applications and Client-Server Call Center
By
The Testing performed by our Test Group is Black Box Testing. This paper will discuss the following areas of our test effort in more detail:
- Client-server GUI testing
- CTI client-server testing
- IVR applications testing using simulated calls
- Product-wide integration testing using multi-tools (CallSim, Fake -Pipe, QA Partner) Approach · Management considerations
Read this article → (PDF 77 kB)
Categories: Performance, Automation, Coverage
Copyright ® 2020 Rex Black Consulting Services.
All Rights Reserved.
All Rights Reserved.
PMI is a registered mark of the Project Management Institute, Inc.
Copyright ® 2020 Rex Black Consulting Services.
All Rights Reserved.
All Rights Reserved.
PMI is a registered mark of the Project Management Institute, Inc.