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As a test professional with almost two decades in the computer field, I’m pleased to see a new publication devoted to our field, the Journal of Software Testing Professionals, and honored to serve as a Contributing Editor. As my first task in this role, I have been asked to write and collaborate with other software testing professionals to produce a series of articles addressing what we consider critical processes that the test professional must master in order for her to succeed. In each of these articles, we’ll examine one critical process closely, offering practical advice on what works and caveats on what can cause problems
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