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In this software testing article, Rex Black analyzes the use of outsourcing in testing, based on some twenty years of experience with outsourcing of testing in one form or another. First, Mr. Black enumerates the key differences between in-house and outsourced test teams. Next, driven by these key differences, he analyzes which tasks fit better with outsourced testing service providers, followed by a similar analysis for in-house test teams. Then, Mr Black lists some of the technical, managerial, and political challenges that confront a company trying to make effective use of outsourced testing. Finally, he addresses some of the processes needed to use testing service providers effectively and with the least amount of trouble. Read this article to significantly improve your use of outsourced testing.
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