RBCS Covid-19 response: Until further notice, all public training classes will be run virtually. Remote proctored certification exams are available (view details).


The RBCS podcast allows you to stay current on important topics in software testing and training. Subscribe for the RBCS software testing podcast and, about twice a month, you'll learn something new and interesting. Rex will share important lessons learned from RBCS' consulting, training, and expert services engagements. Listen while exercising, going for a walk, shopping, or driving, and become a more informed software tester.

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One Key Idea: ISTQB Advanced Security Tester

Length: 0h 20m 0s
Download (22.4 MB)


Defects and errors prevent applications and systems from delivering the value their designers and customers intended.  Moreover, defects and errors present opportunities for malicious actors to undermine the integrity, availability and confidentiality of essential business data and computational assets.  Many large cyber incidents (ex. Target, Yahoo! and Equifax) have reduced the tolerance of regulators, shareholders, customers and the public for poor cyber security practices.  The greatest threat is directed towards the greatest value, albeit the path of attack may be roundabout.  Security testing is an essential phase in the application and systems development and operations lifecycle.  Join us to learn about this valuable professional development step that will bolster your career, and assist your employer’s efforts to take substantive steps to ensure their business goals are reached and risks managed.

Fully Leveraging Agile Test Automation

Length: 1h 4m 17s
Download (71.9 MB)


Archimedes once wrote, “Give me a place to stand, and a lever long enough, and I will move the world.” In Agile, the place to stand is testing, and the lever is test automation. Are you using all the leverage that lever gives you? Most organizations are missing some tricks, and not getting the full value of test automation. In this webinar, Rex will survey all the different ways you can—and should—take advantage of test automation as an Agile tester. The best news: Many of these forms of automation involve tools that won’t cost you a dime! Spend some time learning about some high-ROI, proven best practices to reduce failure costs and increase quality.

The Down Part of “Shift Left and Down”

Length: 1h 3m 36s
Download (71.1 MB)


Shifting defect discovery to earlier activities (Shift Left) reduces rework and improves quality deliveries to customers. A lot of attention is paid to this part of “Shift Left and Down”, but how do we do the Shift Down? Root Cause Analysis (RCA) is the answer. A variety of techniques can be used with varying formalities, cost, and results; ranging from informal, 5-why, Ishikawa/fishbone to Cause-Effect.  Which technique is the right one to use, and when should it be applied? Is your organization ready for RCA? What do you do with the results? These questions and others will be discussed by Ed Weller, who will draw on 20 years of experience using RCA and onsite training across a wide range of businesses.

One Key Idea: Measuring Defect Detection Effectiveness

Length: 0h 10m 51s
Download (23.9 MB)


A typical objective of testing is finding defects, but how effectively do you achieve that objective?  Fortunately, there’s a way to measure that, using a metric called defect detection effectiveness.  In this One Key Idea webinar, Rex will explain how to use two simple, easy-to-gather metrics to calculate defect detection effectiveness, and also share some insights into how to use that metric to set a baseline for future improvements and to benchmark yourself against other companies.

“Teacher, Teacher, Bugs Ate My Deadline,” and Other Defect Management Disasters

Length: 0h 30m 41s
Download (34.3 MB)


Two Points of View at Two: Short High-impact Talks about Testing,  with Michael Mah

In this session, Rex is happy to welcome Michael Mah.  As managing partner of QSM Associates for over 20 years, Michael and his colleagues have assembled one of the largest worldwide databases containing software quality and productivity trends from over 10,000 completed projects. Michael and Rex will discuss defects, or bugs - and how in today’s competitive market, they can either make or break your company. We’ll discuss real world case studies and key findings from real world benchmarking and diagnostic engagements on what separates the leaders from has-beens. Michael and Rex have over 60 years of collective experience dealing with defects and their consequences, so they will discuss these important topics, and take your questions.

Rex Black Talks with Mark Tomlinson on STP Radio

Length: 0h 37m 6s
Download (61.8 MB)


Give a listen to Rex's talk with Mark Tomlinson on STP Radio. They cover the history of RBCS, the future of software testing and how AI/ML figures into it, and how to stay relevant and up-to-date as a consultant. (Hint: It's not by leaving the field for eight years.)

One Key Idea: Selenium Test Automation

Length: 0h 26m 17s
Download (29.4 MB)


Selenium has become a very important test automation tool.  Now, the Alliance for Quality (A4Q) has brought out a highly practical, extensively hands-on training and certification, the Selenium Tester Foundation.  In this One Key Idea session, Rex Black, Project Manager for the A4Q Selenium Tester Foundation development project, is here to help you understand this certification and how it can launch you—or boost you along the way—on your career path to becoming a Selenium test automation expert.  In twenty minutes or less, you’ll understand how the A4Q Selenium Test Foundation training and certification can help you progress towards your professional test automation goals.

Enterprise Challenges of Test Data Management

Length: 1h 3m 33s
Download (71 MB)


If you are testing a simple mobile app, you may find it relatively easy to find representative test data. However, what if you are testing enterprise scale applications? In the enterprise data center, one hundred or more applications of various sizes, complexity, and criticality co-exist, operating on various data repositories, in some cases shared data repositories. In some cases, disparate data repositories hold related data, and the ability to test integration across applications that access these data sets is critical.  In this webinar, Rex Black will talk about the challenges facing his clients as they deal with these testing problems. You’ll go away with a better understanding of the nature of the challenges, as well as ideas on how to handle them, grounded in lessons Rex has learned in over 30 years of software engineering and testing.

One Key Idea: Audition Interviews for Testers

Length: 0h 27m 3s
Download (30.2 MB)


If you are a hiring manager, you might already know that a bad hiring decision is one of the biggest mistakes you can make. One easy mistake to make is hiring someone who tells a convincing story about their abilities, but can’t actually do the work.  How can you separate the glib talker from the accomplished doer?  Well, in this One Key Idea session, Rex will explain how to use audition interviews, illustrating the concept with case studies.  In twenty minutes or less, you’ll gain a powerful tool for making smarter hiring decisions.

Two Case Studies in Non-GUI Test Automation

Length: 0h 56m 31s
Download (63.2 MB)


All too often, people believe that they have to run all their system tests through the GUI, and that includes automated tests.  However, it is possible to run automated system tests through a variety of interfaces, such as command lines, APIs, data layers, network services, and more. In this webinar, Rex will give two such examples of sophisticated automated system test platforms capable of quickly running thousands of tests with very low false positive rates, flaky test rates, and test maintenance rates. One tested a data layer interface, the other a network services interface.  Each used a flexible and maintainable keyword driven architecture.  Come ready to open your mind to new ways of automating system testing, and leave with ideas you can apply to automating your tests away from the GUI.

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