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Newsletter 
December 2010
 
In This Issue
Free Webinars
E-Learning Courses
Free Preview of E-Learning Course
Certification Public Courses
Other Public Courses
Green Tip
Critical Testing Processes
RBCS Mobile Videos
uTest Interview
Final "Rexisms"
E-Learning Course Winners!
Six Lessons in Software Quality
RBCS Donates Pajamas
 

Quick Links


 Free Webinars

 

Six Lessons in Software Quality
January 6, 2011 

PMI
Earn 1.5 PDUs for this course

 

Ten Critical Lessons in Test Outsourcing 
February 3, 2011
PMI 
Earn 1.5 PDUs  for this course 
 
ISTQB:  Certification for Tester Professionalism
March  3, 2011
PMI
 Earn 1.5 PDUs  for this course
 

Get more information and register today!

 
  
 
E-Learning Courses 


Assessing Your Test Team
US$ 499 

ISTQB Test Engineering Foundation 
PMI
Earn 22.5 PDUs for this course
 US$ 899 
 
ISTQB Advanced Test Analyst
 US$ 999  
 
ISTQB Advanced Technical Test Analyst 
US$ 999
 
ISTQB Advanced Test Manager
PMI 

Earn 31 PDUs for this course 
 US$ 999 
  
ISTQB Advanced Level - FULL
Sale Price US$ 2,427
 
Managing the Testing Process
US$ 499 
 
Pragmatic Software Testing
US$ 449
 
Requirements Engineering Foundation

iiba
Earn 18 CDUs for this course US$ 799
 
Risk Based Testing
US$ 449

 

 

Software Test Estimation
US$ 499

Each course includes three months of on-line access, notesets and text books where applicable, exercises and either sample exam questions (for ISTQB courses) or knowledge-check questions (for other courses). ISTQB courses are written against the latest ISTQB Foundation syllabus released in 2010 and Advanced syllabi released in 2007.  Prices shown are for asynchronous courses (pure e-learning).  Blended courses (with a facilitator) and custom training packages are also available. 

For more information and to purchase today click here!

 

 
Preview the Foundation Level E-Learning Course for Free
 
 If you would like to try the first two chapters of our Test Engineering Foundation e-learning course for free and without obligation click here to access it.
 
Certification Public Courses 
  

Test Engineering Foundation Level 
 
 PMI 
 Earn 22.5 PDUs for this course
 
 February 28-March 3, 2011 Newark, NJ

March 28-31, 2011
 Atlanta, GA

May 2-5, 2011
San Jose, CA


Advanced Test Manager 
PMI

Earn 32.5 PDUs for this course
  

 
   February 7-11, 2011
 Atlanta, GA

 
April 4-8, 2011
 Toronto, Canada

June 6-10, 2011
Austin, TX
  

Advanced Test Analyst

January 31-February 4, 2011 
San Francisco, CA

March 7-11, 2011
Toronto, Canada

May 2-6, 2011
Washington, DC


Advanced Technical Test Analyst 
 
January 31-February 4, 2011 Austin, TX 

March 21-25, 2011
Toronto, Canada

May 23-27, 2011
Newark, NJ
 
 
Requirements Engineering Foundation (an IREB and IIBA course) 
iiba
Earn 18 CDUs for this course
April 18-20, 2011
  Austin, TX

 
Get more information and register today!
 

Other Public Courses 
 

Managing the Testing Process 
 
 June 7-9, 2011
 Chicago, IL


Get more information and register today!
 

Green Tip 
 

recycle globeWrap gifts in newspaper, fabric, or recycled materials instead of purchasing wrapping paper to help reduce waste and reuse materials already in your home.  Instead of ribbons and bows, use natural decorations like pine cones, garland, or dried flowers.

Tip provided by our partner BeGreen www.BeGreennow.com 

Dear Reader,

 

As the year winds down, I want to send my thanks to all of you who read the newsletters, watched the webinars, came to our courses, worked with me or other RBCS associates on assessments, risk based testing jump-starts, and other consulting engagements, or otherwise participated in the ongoing success of RBCS. The last two years, 2009 and 2010, have been tough ones economically, but, at RBCS, we feel we've made great strides in terms of our services, both for-profit (such as our live and e-learning courses) and not-just-for-profit (such as our website resources and videos). 

 

To cap the year in this newsletter, a few quick thoughts to ponder.  The featured article concerns the question of how best to improve your testing processes.  How can you create a test process improvement plan that really connects with business value and solves actual problems?  Can complex activities like software testing, which provide services to disparate stakeholders on the project and in the organization, be improved with paint-by-numbers solutions?  Find out more below. 

 

Going mobile?  Android?  iPhone? Other mobile device?  We've got you covered--and in many cases with free services.  Get better at testing while you're on the move.  Find out how later in this newsletter.

 

We have the usual news about our services elsewhere in this newsletter, so you can find out how we can help you in January 2011 and beyond.  We've got webinars, and we've got free e-learning winners.  There's a link to not one but two interviews that you might find thought-provoking; a lot of readers did, and they commented on the interviews in the blog.  We also have some charitable pajamas, and--speaking of pajamas--we put the Rexisms to bed. 

 

I hope you enjoy the newsletter and have a great holiday.


Regards,
Rex Black, President

 
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RBCS Podcast Listen to us on iTunes!
 
YouTube Subscribe to our video channel on YouTube!  
 
 
   
Critical Testing Processes: An Open Source, Business Driven Framework for Improving the Testing Process 
by Rex Black 
 

When I wrote my book Critical Testing Processes in the early 2000s, I started with the premise that some test processes are critical, some are not. I designed this lightweight framework for test process improvement in order to focus the test team and test manager on a few test areas that they simply must do properly. This contrasts with the more expansive and complex models inherent in TPI and TMM.  In addition, the Critical Testing Processes (CTP) framework eschews the prescriptive elements of TMM and TPI since it does not impose an arbitrary, staged maturity model.

What's the problem with prescriptive models?  In my consulting work, I have found that businesses want to make improvements based on the business value of the improvement and the organizational pain that improvement will alleviate. A simplistic maturity rating might lead a business to make improvements in parts of the overall software process or test process that are actually less problematic or less important than other parts of the process simply because the model listed them in order.

CTP is a non-prescriptive process model. It describes the important software processes and what should happen in them, but it doesn't put them in any order of improvement. This makes CTP a very flexible model. It allows you to identify and deal with specific challenges to your test processes. It identifies various attributes of good processes, both quantitative and qualitative. It allows you to use business value and organizational pain to select the order and importance of improvements. It is also adaptable to all software development lifecycle models.

Visit our articles page to view this article in its entirety.
 
 
RBCS Videos Have Gone Mobile! 
 
man texting
We have provided a resource of articles, templates and slides on our library page for years.  In 2010, we introduced our digital library, where users can access video presentations from seminars and conferences and even complete video  presentations of our free Webinars.

We are pleased to announce that our digital library has become even more accessible with the release of our mobile video library page for smartphones.  If you are away from your PC and missed the most recent Webinar or you want to view an installment of the Risk Based Testing series, go to http://m.rbcs-us.com  and you will have our digital resources at your fingertips!
 
 
uTEST Interviews Rex Black 
 

Rex Black was recently interviewed by uTEST. Find out his opinion on the supply and demand of tester skill sets; the benefits of risk-based testing; QA around the world; the greatest tech movie of all-time; his "real" name and more!  How does he respond to the question, "In 100 words or less, what's the difference between agile and Agile? In your view, is agile really the best way to improve the development process? Or is it just hype?" Click here to see the first part of this informative interview and click here for the second part.
 
  
Some Final "Rexisms"  

Some of you may have heard Rex's sayings over the years. Several years ago we decided to coin them "Rexisms" and publish some of them for your reading pleasure.  Over time they have been commented on and even imitated.  So, for the last time, here are some to ponder. Rex will, of course, continue to share his wittiness, but for now, we are putting them away and shelving them for a later date.   Here's a last set of Rexisms to help you plan, prepare, perform, and perfect your testing activities, compiled from over a quarter-century of software and systems engineering experience.    
  • While it's useful for testers to have broad interests, remember that there is a fine line between a Renaissance man (or woman) and a dilettante.

  • As the aphorism says, what gets measured gets managed.  Since quality is probably one of the more poorly-measured elements of a software project, process, and product, perhaps that's why software quality is so horrible?
  • One question a test manager should ask herself (or himself) every day:  How did my team and I deliver value to one or more project stakeholders today??

To hear more from Rex on regular basis, visit our Blog Page. 

 

 

 

 
 
 Congratulations Free E-Learning Course Winner! 
 
Congratulations to Omar Reyes and Lahiru Waduge, the winners of free e-learning courses in November and December, respectively.  Simply by attending our free Webinars, Omar and Lahiru were automatically entered into a drawing to win their choice of an e-learning course.* 

Once a month, Rex Black presents a 90 minute Webinar, not once, but twice, to make sure it's convenient for all our clients and colleagues all around the world.  So just sign up for the 1:00 to 2:30 PM CST session or the 8:30 to 10:00 PM CST session of the next Free Webinar on January 6, Six Lessons in Software Quality and--who knows--you might be the lucky winner of some valuable, free training.  Either way, you're sure to learn something.

* Selection applies to our "Green Delivery Courses."  Exam voucher is not included for individuals choosing certification courses.   Being Green Delivery courses, they have no carbon footprint, which means no hardcopy materials or textbooks need be sent.  Everything is bundled in the e-learning course.   

 
earn 1.5 PDUs
January 6, 2011
Free Webinar
Six Lessons in Software Quality:  From Start to Finish

As we all know, quality does not happen by accident.  And it certainly doesn't happen by trying to test out bugs at the end of the lifecycle.  So, how can we manage quality from start to finish?  If we start with a focus on good requirements on the first day of the project, how will that affect the system testing at the end of the project?  In this talk, Rex Black will talk about lessons he's learned in over 25 years of software engineering, across the entire software lifecycle.
 

  RBCS Donates Pajamas to the Great Bedtime Story Pajama Drive 

In December RBCS donated pajamas to the Great Bedtime Story Pajama Drive sponsored by Scholastic Book Clubs.  The pajamas were sent to the Pajama Program.   The Pajama Program is a nonprofit organization that provides pajamas and books to children who live in group homes, shelters, foster care, and orphanages.  A book for each recipient is matched by Scholastic with every pair of the close to 100 pairs of pajamas donated by RBCS.
 

  How to Contact RBCS?

As a reminder, there are several ways to get in touch with RBCS, Inc. for general inquiries.  If we are not available to answer your phone call or email immediately, we are committed to responding to you within 48 hours but, usually, we will reply within the day!

phone:  +1 (830) 438-4830
email:   info@rbcs-us.com
website:  www.rbcs-us.com