It has been a wonderful experience working towards this certification with your training program, and I would give a very high recommendation to any future users. 

-Kay Stanley, CivicPlus







October 2017

Newsletter Issue 60



Engineering Quality for Bananas:

How One Company Managed Risks and Saved Money with A Dumb Monkey


[How can dumb monkeys built from free tools help you? Give this article a read to see a case study.  Originally published in Software Testing Professional magazine in 2008, these ideas and techniques are still relevant to SDETs, Technical Test Engineers, and Technical Test Analysts looking to build their own automation solutions using open-source components.]


Arrowhead Electronic Healthcare has been creating eDiarys on handheld devices since 1999. Arrowhead helps pharmaceutical research and marketing organizations document important information about how their products are being used in patients' homes.


ePRO-LOG is Arrowhead's third generation eDiary product. The primary design goal of ePRO-LOG is to be able to rapidly deploy diaries used for data collection in clinical trails and disease management programs.


A typical diary may include 100 forms translated in 15 or more languages, and used in several locales. This results in a large number of software builds and configurations.  As a result, we needed an automated test tool to address potential risks and to automate common tasks.


The most important quality risks we wanted to address were:

  • Reliability
  • Translation completeness
  • Functionality of UI
  • Input error checking
  • Verification of requirements

We needed an automated test tool with the following capabilities and features:

  • Address defined risks
  • Produce accurate form-flow diagrams
  • Reduce tedium and opportunity for error in manual testing
  • Save effort associated with manual testing for these risks
  • Improve time-to-market by reducing test cycle duration through 24x7 testing
  • Provide auditable documentation
  • Handle any screen flow or translation without custom test scripts (i.e., be trial-independent)
  • Be easy to implement and cost effective

This is a case study in how we reduced our risks and achieved our test automation objectives in just a few months on a total tools outlay of $0. 


Visit our website to view this article in its entirety.


Copyright © 2017, RBCS, All Rights Reserved



Complimentary Webinars


Did you miss the complimentary webinar, "One Key Idea: Measuring the Value of Testing Using Cost of Quality" on October 3, 2017? Check out what you missed!



Webinar attendees are automatically entered into a drawing to win their choice of one of our green e-learning courses. Congratulations,

Charla Flemingattendee of the October webinar, for being selected as the winner of an e-learning course. 


Register now for our next complimentary webinar, "Shift Left and Friends:  What They Mean for Testers in the Coming Decade" on November 20, 2017.


Shop all scheduled upcoming complimentary webinars and sign up today!




ISTQB Certified Tester Foundation Level (CTFL)

Live course delivery, virtual course delivery, E-learning

  • Public Course for $2000 (includes the $250 exam fee.  Exam administered onsite) 
  • Virtual Course for $1,000 (does not include the $250 exam fee.  Exam voucher to be used at a Kryterion Test Center can be purchased separately)  
  • E-learning Course for $399  (does not include the $250 exam fee.  Exam voucher to be used at a Kryterion Test Center can be purchased separately)  



Complimentary Resources


Do you follow us on Twitter or Facebook, or subscribe to the RBCS YouTube channel?  If you're on LinkedIn, are you connected with Rex Black? Rex posts insights, free resources, and links to interesting stuff in those spots pretty much every day. Here's how to find us:




RBCS Software Testing Training Schedule

Visit our website to learn more about our public training courses, e-learning courses, or virtual instructor-led courses.


The 2018 schedule is coming! If you have a request for public training in your city and can guarantee a minimum of 5 people in attendance, contact us. We will be happy to schedule a course on your home turf!


All RBCS courseware can also be delivered privately, onsite, at your organization. Contact us for pricing and to schedule.


Register for your public training at the RBCS Marketplace today!





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