the Standard for Tester Professionalism
and March 17
PDUs for this course
Software Testing: Static Code Analysis
Metrics: Project, Process and Product
PDUs for this course
Advanced Technical Test Analyst
Psychopolitics of Test Management
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Software Testing: Code Coverage
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Assessing Your Test
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ISTQB Advanced Test
ISTQB Advanced Technical Test
ISTQB Advanced Test
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ISTQB Advanced Level -
Managing the Testing
|Earn 18 CDUs for this course US$ 799
Risk Based Testing
Each course includes three months of on-line access,
notesets and text books where applicable, exercises and either sample exam
questions (for ISTQB courses) or knowledge-check questions (for other
courses). ISTQB courses are written against the latest ISTQB Foundation
syllabus released in 2010 and Advanced syllabi released in 2007.
Prices shown are for asynchronous courses (pure e-learning). Blended
courses (with a facilitator) and custom training packages are also
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Foundation Level E-Learning Course for Free |
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two chapters of our Test Engineering Foundation e-learning course for free and
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May 2-6, 2011
June 20-24, 2011
Foundation (an IREB and IIBA course)
|Earn 18 CDUs for this
April 18-20, 2011
an Organic Vegetable Garden. Growing your own organic vegetables isn't just good
for you, it's also good for the environment. Most conventional produce is grown
hundreds or even thousands of miles away and requires significant energy to ship
to you. Plus, you avoid consuming pesticides typically used to grow non-organic
provided by our partner BeGreen www.BeGreennow.com
Welcome to the
March newsletter. First, a personal note. Laurel and I have a number
of friends and colleagues in Japan, and just last October we spent time
there. Our hearts go out to them and their fellow Japanese in this dark
hour, and we mourn the immense loss of life that has occurred. Recent
events have shown us how our common humanity and common aspirations unite us
around the globe; in this tragedy, we must unite to aid our Japanese brothers
and sisters who are suffering. We are sending help, and have included a link to
help you do so if you choose.
article this month is on metrics. As you know, I'm a big believer in using
metrics to understand processes, products, and projects. In this article,
I start a series that will help you see how I do that.
We also have some
information on our webinars, including how to access recorded webinars.
And our webinars are just one way to engage directly with me (during the Q&A
sessions). In addition, the RBCS blog is heating up, attracting lots of
interest and comments. Join in, and feel free to suggest topics.
Finally, we have
some information on a featured conference and a featured partner. If you are a
regular reader of this newsletter somewhere outside North America, our partner
program is a great way to get access to RBCS training without flying long
We have some new
formatting in this newsletter, and some new features. I hope you find the
new look as useful as before. Let us know how you like it.
Software Testing: Managing with Facts:
Part 1: The Why
and How of Metrics
At RBCS, a growing part of our consulting
business is helping clients with metrics programs.
We're always happy to help with such engagements, and I usually try to do
the work personally, because I find it so rewarding. What's so great about
metrics? Well, when you use metrics to track, control,
and manage your testing and quality efforts, you can be confident that you are
managing with facts and reality, not opinions and guesswork.
When clients want to get started with
metrics, they often have questions. How can we use metrics to manage
testing? What metrics can we use to measure the test process?
What metrics can we use to measure our progress in testing a
project? What do metrics tell us about the quality of the
product? We work with clients to answer these questions all the time. In this
article, and the next three articles in this series, I'll show you some of the
Why Should We Have Metrics?
Sometime I hear people asking why metrics
are necessary, or worse yet disparaging metrics with smug comments like: "Not
everything that you can measure matters, and not everything that matters can be
measured." To me, such remarks are like questioning the value of literacy, or
saying that reading is unimportant because you don't need to read to appreciate
Metrics allow us to measure attributes.
Metrics allow us to understand. Metrics allow us to make enlightened decisions.
Metrics allow us to know whether our decisions were the right ones, by assessing
the consequences of those decisions. Metrics are rational.
Plus, you really don't have much
alternative to metrics usage. The other option is to base
your understanding, decisions, and actions on subjective, uninformed
opinions. This is not a sound basis for
You might be thinking; "I'm a reasonable
person, and I make all sorts of smart and reasonable decisions in my everyday
life without metrics." Well, maybe. First
off, you might have grown so accustomed to all the metrics we have around us
that you didn't notice them. When we drive, we refer constantly to a key metric:
speed. When we shop, we mostly use the metric of price. In
many situations, when you find yourself without the usual metrics, you might
Second, when people make decisions or reach
conclusions without metrics, based on what sounds reasonable, they can be wrong.
My favorite example of this comes from the Greek philosopher, Aristotle.
Aristotle was a smart fellow, and he said a lot of smart things. However, he
also said that heavier objects fall faster than lighter objects.
That sounds reasonable, and anecdotal
evidence like feathers and stones are all around us. Two thousand years later,
though, Galileo dropped two cannonballs of very different weights from the
Leaning Tower of Pisa. Both hit the ground at the same time.
Simple experiment. Simple metric. Two thousand years of misguided thought
overturned with a single thud.
We realize that budget and time
constraints can prevent individuals or test teams from attending
training. With that in mind, we are continuing our monthly free
webinar series in 2011. Once a month, Rex Black presents a 90 minute
webinar, not once, but twice, to make sure it's convenient for all our clients
and colleagues, all around the world.
Check out what you have been
missing! Take a look at our January 6, 2011 free webinar, "Six
Lessons in Software Quality"
As an added bonus, webinar attendees
are automatically entered into a drawing to win their choice of an
e-learning course. Visit our training page
to see a
complete webinar schedule and a list of our e-learning courses! Winners can
choose any one of our Green Delivery e-learning courses. The winner then
receives three months of unlimited access to online course, just like a paying
customer. (The only difference is that we cannot include an exam voucher for
winners who choose certification courses.) Being Green Delivery courses, they
have no carbon footprint, which means no included hardcopy materials or
textbooks need to be sent. Everything is bundled in the e-learning
course. Congratulations to Ken Glen who was our randomly selected
winner after the January 6, 2011 webinar, "Six Lessons in Software
Quality" and Alex Martins who was our randomly selected winner after
the February 9, 2011 webinar, "Ten Critical Lessons in Test
So just visit our training page
to see the
complete webinar schedule, or just look on this email, sign up for a webinar,
show up at whichever webinar session is most convenient, and--who knows--you
might be the lucky winner of some valuable free training. Either way,
you're sure to learn
Recent Posts from the RBCS Blog
Subcribe. Don't miss out.
03-11-2011 05:53:25 AM
In the last
decade, outsourcing became a powerful force in the software industry.
Motivations behind outsourcing vary, but the reason our clients mention most is
that of cost savings. Unfortunately, all too often our clients also
mention that previous attempts at outsourcing failed to deliver the desired
efficiencies, or perhaps failed to deliver anything at all. So, is outsourcing
some siren on...Read Full Post
03-06-2011 05:12:17 AM
Many of us got
into the computer business because we were fascinated by the prospect of using
computers to build better ways to get work done. (That and the almost
magical way we could command a complex machine to do something simply through
the force of words coming off our fingers, into a keyboard, and onto a
screen.) Ultimately, those of us who consider ourselves software
engineers, like all...Read Full Post
boasts a lengthy list of partners around the world. Our partners
provide us with knowledge and resources which keep RBCS at the forefront of
technology in order to better serve our clients' needs.
Quality is a division of OnTarget Communications located in Ra'anana Industrial
Area in Israel. OnTarget Quality runs a QA Tester internship program
designed to produce QA professionals who will continue to contribute to meeting
the demands of Israel's technological future. The internship is geared towards
individuals who want to embark on a career as a QA Tester. The internship runs
for four months, provides one day a week of hands-on training, and includes 80
hours/month of on-site hands-on training at some of Israel's leading hi-tech
companies. The candidates not only acquire theory and tools training, but gain
the critical practical experience required in order to seek employment. Using
the RBCS training materials, candidates are prepared to sit for the
ISTQB Certified Tester - Foundation Level (CTFL) exam.
company is interested in partnering with RBCS to deliver top notch
services, contact us at email@example.com today. In the meantime, visit our
website to see our
constantly evolving list of international partners.
Lakes Software Excellence Conference
Conference Center at Calvin College
focuses on the theme of Competitive Innovation: come and learn from the top
speakers in the midwest on all topics software, from business and hiring to
test-driven development and embedded engineering.
from noted consultants and authors Johanna Rothman and Rex Black.
to Contact RBCS?
reminder, there are several ways to get in touch with RBCS, Inc. for
general inquiries. If we are not available to answer your phone call
or email immediately, we are committed to responding to you within 48 hours but,
usually, we will reply within the day!
phone: +1 (830)