May 2009
In This Issue
Free Webinars
E-Learning Courses
Free Preview of E-Learning Course
ISTQB Certified Tester Courses
Other Public Courses
Intelligent Outsourcing
Featured Partner
Webinar Based Training
Changes in ISTQB Advanced Level Exams
May "Rexisms"
RBCS Receives Dual Accreditation
Security Processes
ISTQB Advanced Test Manager and Test Analyst Go Global
Green Tip

Quick Links
Free Webinars

Testing on Outsourced Projects  
May 27, 2009

Ten Worst Things for Testing 
June 9, 2009
Six Surprises from Test Assessments
July 1, 2009

ISTQB Advanced Certification
August 5, 2009
Five Testing Best Practices
September 3, 2009
E-Learning Courses 
ISTQB Test Engineering Foundation 
US$ 999
ISTQB Advanced Test Analyst
US$ 999
Managing the Testing Process 
US$ 999
Software Test Estimation
US$ 499
Assessing Your Test Team
US$ 499
ISTQB Advanced Test Manager
US$ 999  
Each course includes three months of on-line access, notesets, exercises and either sample exam questions (for ISTQB course) or knowledge-check questions (for other courses). ISTQB courses are written against the latest ISTQB Foundation and Advanced syllabi released in 2007.  Prices shown are for asynchronous courses (pure e-learning).  Blended courses (with a facilitator) and custom training packages are also available. 
Preview the Foundation Level E-Learning Course for Free!

If you would like to try the first two chapters of our Test Engineering Foundation course without obligation and for free, click here to access it.
ISTQB Certified Tester 

Test Engineering Foundation Level Training

June 15-18, 2009 Washington DC
July 13-16, 2009  Greenwood Village, CO
September 21-25, 2009
Baltimore, MD
November 2-5, 2009 
Madison, WI
December 1-4, 2009
Atlanta, GA

Advanced Test Manager Training
August 10-14, 2009
  New York, NY
August 24-28, 2009
Seattle, WA
October 19-23, 2009
  San Jose, CA
November 9-13, 2009
 Toronto, Canada
November 9-13, 2009
 McLean, VA
December 7-11, 2009
 New York, NY

Advanced Test Analyst Training

July 13-17, 2009 Phoenix, AZ
July 27-31, 2009  Houston, TX
September 14-18, 2009
 Toronto, Canada 
October 5-9, 2009  Falls Church, VA
October 26-30, 2009
Atlanta, GA
November 2-6, 2009
Dallas, TX 
Other Public Courses
Managing the Testing Process 
September 8-10, 2009 Boston, MA
Requirements Engineering Foundation 
September 15-17, 2009 San Jose, CA
   October 27-29, 2009 
 Seattle, WA
Dear Reader,
It's been a busy couple of months at RBCS.  As many of you already know, we launched our series of monthly, free Webinars, shown on the left side of this newsletter.  Each Webinar includes an hour presentation followed by 30 minutes of questions-and-answers, so we hope you can join in the discussion.  We hold each Webinar at two times to suit the needs of all our international clients, but, should you miss a Webinar due to a schedule conflict, we will post the recorded Webinars on our Web site starting in July.  Feel free to pass along links and Webinar invites to interested colleagues.
We have an exciting new partnership to announce in this letter.  We have joined with CEPREI, a high-tech industry leader, to offer ISTQB training, along with our consulting services, throughout China.  More details below.
As the worldwide recession continues to pinch, the heady days of heedless outsourcing are coming to a close.  The software industry is entering a more mature phase of globalization, as our colleagues in the hardware business did in the mid 1990s.  People are ready for a more intelligent approach to outsourcing.  To help you do so, I've included an article which is an excerpt from my upcoming book, Managing the Testing Process, third edition.
We've got a lot of other interesting information about RBCS below, including information about our expanded e-learning offerings and the growing reach of our ISTQB Advanced training audiences.  Of course, you can also find the usual crop of Rexisms and a green tip.
I hope you enjoy the newsletter.
Rex Black, President 
Intelligent Outsourcing
by Rex Black 
Should we outsource our testing? What testing tasks should we outsource, and what tasks should we keep in-house? What are the chief advantages and disadvantages of outsourcing testing? As a consultant, I've been asked questions like these and other outsourcing-related questions a number of times. For a few clients, I've provided the following analysis, which should prove useful to you if you are evaluating outsourcing of testing.

In this article, I analyze the use of outsourcing in testing, based on some twenty years of experience with outsourcing of testing in one form or another. First, I enumerate the key differences between in-house and outsourced test teams. Next, driven by these key differences, I'll analyze which tasks fit better with outsourced testing service providers, followed by a similar analysis for in-house test teams. Then, I'll list some of the technical, managerial, and political challenges that confront a company trying to make effective use of outsourced testing. Finally, I'll address some of the processes needed to use testing service providers effectively and with the least amount of trouble.
To view the article in its entirety and to download a free version of testing experience visit Testing Experience or visit our articles page on our website.

Featured Partner 

After successfully collaborating to launch ISTQB Advanced courses in China, RBCS and CEPREI have now taken the next step by joining together as partners in the Chinese market.  RBCS and CEPREI will work together to create Chinese-language versions of RBCS' ISTQB live and e-learning courses.  In addition, RBCS will work with CEPREI to provide test assessment, quality assessment, and risk-based testing consulting in China.  Rex Black, President of RBCS, described the partnership by saying, "We are very excited to work with such a prestigious and important partner in the Chinese market.  We consider CEPREI the ideal company to collaborate with us in our training and consulting offerings in China."

Zhao Guoxiang, Vice President of CEPREI, said, "RBCS is both a pioneer and leader in quality hardware and software testing. They have very experienced consultants and trainers in this field. President Rex is a famous expert in software testing area all over the world. We believe that our cooperation would contribute to higher quality training and consultation services offered in China by us. We are happy about the cooperation with RBCS and look forward to a bright future for both parties."

Webinar Based Training 

Do you have a team that needs training but you want to save on instructor expenses that are incurred in a live onsite class or you want to spread the training out over a period of time rather than deliver the training in a 3 to 5 day back-to-back time slot?  RBCS is proud to announce the introduction of a Webinar based training program.  In addition to the free Webinar series featured in this newsletter, the following classes can be purchased in a Webinar format:
  • ISTQB Test Engineering Foundation
  • ISTQB Advanced Test Analyst
  • ISTQB Advanced Test Manager
  • Managing the Testing Process
  • Assessing your Test Team
  • Software Test Estimation

All participants receive 3 months access to the e-learning version of the course, a supplemental textbook as well as virtual instructor facilitation.  Contact us at info@rbcs-us.com or +1 (830) 438-4830 for pricing and additional information.   

Changes in the ISTQB Advanced Level Exam Times
Like many of our clients, you might have an interest in getting ISTQB Advanced certified.  At the recommendation of the ISTQB, some Boards, including the American Software Testing Qualifications Board (ASTQB) and the Canadian Software Testing Board (CSTB) have increased the time allotted to take the 90 question exam to 3 hours.  This information is provided to you by RBCS as a courtesy.  It can change!  We strongly recommend that you visit the ASTQB website or the CSTB website at www.astqb.org or www.cstb.ca, respectively, for up to the minute information on the program and the exams.
May "Rexisms"
Some of you may have heard Rex's sayings over the years. We decided to coin them "Rexisms" for your reading pleasure. So here they are to ponder - some useful aphorisms to help you plan, prepare, perform, and perfect your testing activities, compiled from over a quarter-century of software and systems engineering experience.  
  • "A key to successful testing is knowing who the quality and testing stakeholders are, what they need you to do, how you can measure whether you're doing that, and what constitutes success for each metric."
  • "To test or not to test:  That is not the question.  What to test, how much to test, in what order to test, and how to triage tests if you are time compressed: That is the question.  And that's the question risk-based testing allows you to answer."
  • "Integrating testing best practices into Agile methodologies will be a key success factor for many test teams in the 2010 decade.  The lesson of the 2000 decade is that doing so poses a number of challenges."
 RBCS Achieves Dual-Accreditation in Requirements Engineering
IREB logo blue       iiba                

Our Requirements Engineering Foundation course is now accredited by both the International Requirements Engineering Board and the International Institute of Business Analysis.  This means that by taking this one course, you can accomplish four things:  1) learn how to apply best practices in requirements engineering to your work, making you a more effective and efficient tester, developer, or business analyst; 2) prepare for the IREB Foundation exam; 3) prepare for the IIBA Certified Business Analyst Professional exam; and, 4) position yourself, together with ISTQB Foundation and ISTQB Advanced Test Manager, to obtain QAMP certification.

Rex Black on Security Processes
Rex Black recently spoke to SD Times about Microsoft's SDL, a software development process for developing more secure code.  See the article and Rex's quote at:  http://www.sdtimes.com/link/33340
ISTQB Advanced Test Manager and ISTQB Advanced Test Analyst are World-Wide and World Class
NZ Advanced TMIn March RBCS kicked off the ISTQB Advanced Test Manager program in New Zealand.  As a result of numerous requests we introduced the program there and anticipate a high volume of new Certified Advanced Level Test Analysts in the coming months.
china test analyst
In April, with our newest Training Partner, CEPREI, we kicked off the ISTQB Advanced Test Analyst program in China.  Since then there has been an increased interest in not only the ISTQB Advanced Level Test Analyst Certification in China, but the ISTQB Advanced Test Manager and the Foundation Level Certification as well.
 Green Tip
recycle globe 
By purchasing 100% new renewable energy products for a year, an American household using an average of 938 kWh per month could help avoid contributing over 15,600 pounds of carbon dioxide annually.
Tip provided by our partner BeGreen www.BeGreennow.com.   
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