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May 2012
Welcome to RBCS, Inc.

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Dear Reader,

Can it really be that 2012 is already half over, and that summer is upon us?  It's been a busy year so far at RBCS, and we're looking forward to the rest of 2012 to be the same.

 

This newsletter starts with some information on our complimentary webinar series.  This month marks our third anniversary of the webinars, and interest continues to grow.  We have our schedule in place for the rest of the year now, and I think you'll find it interesting. 

 

What will we think of next?  How about a slew of e-books?  We have a special section in our store for e-books now.  You'll find many of the expected titles there, e-book versions of our popular paper books.  But you'll also find some special e-book only versions.  These are compact, value-oriented books that can help you beef up your testing and quality.  More information below.

 

Back in March, I was in Wellington, New Zealand.  Why?  Well, in addition to being in a beautiful country with spectacular wine, I was there to attend the ISTQB General Assembly meeting.  While there, I gave an interview on testing in general, and the value of the ISTQB program specifically.  We've got a link to that short interview below.

 

Do you have confidence in the products you are testing?  Why?  Why not?  Can you measure confidence?  Can you communicate about confidence to others?  You can find a quick article on this latest topic in this newsletter.

 

Finally, like what I've got to say?  Don't like it?  Want to discuss it?  Send an e-mail to info@rbcs-us.com, with the keyword "BLOG" in the subject line, and let me know your thoughts.  As time allows, I'll get to these e-mails, and we can discuss your ideas and mine.  Time has been a bit tight lately, but summer might prove a good time to catch up on the blog.  I hope you'll join me there.

 

Regards,

Rex Black, President 

 

 

 

 Complimentary Webinars
 
Did you miss the complimentary April 3 webinar, "Test Strategies from Around the World"?  Check out what you missed!

 

Test Strategies from Around the World 040312

 

Webinar attendees are automatically entered into a drawing to win their choice of one of our green e-learning courses.  Visit our training page to see the complete webinar schedule, or just look on this email, sign up for a webinar, show up at whichever webinar session is most convenient, and--who knows--you might be the lucky winner of some valuable free training.  Either way, you're sure to learn something. 

 

Congratulations, Atul Patil, an attendee of the April 3, 2012 Webinar, for being selected as the winner of an e-learning course!

Register now for our next complimentary Webinar, "From Feared Enforcer to  Trusted Partner" with two convenient scheduled delivery times on June 18 and June 19, 2012.
 Measuring Confidence along the Dimensions of Test Coverage

 

When I talk to senior project and product stakeholders outside of test teams, confidence in the system-especially, confidence that it will have a sufficient level of quality-is one benefit they want from a test team involved in system and system integration testing.  Another key benefit such stakeholders commonly mention is providing timely, credible information about quality, including our level of confidence in system quality.

 

Reporting their level of confidence in system quality often proves difficult to many testers.  Some testers resort to reporting confidence in terms of their gut feel.  Next to major functional areas, they draw smiley faces and frowny faces on a whiteboard, and say things like, "I've got a bad feeling about function XYZ."  When management decides to release the product anyway, the hapless testers either suffer the Curse of Cassandra if function XYZ fails in production, or watch their credibility evaporate if there are no problems with function XYZ in production.

 

If you've been through those unpleasant experiences a few times, you're probably looking for a better option.  In the next 500 words, you'll find that better option.  That option is using multi-dimensional coverage metrics as a way to establish and measure confidence.  While not every coverage dimension applies to all systems, you should consider the following:

  • Risk coverage: One or more tests (depending on the level of risk) for each quality risk item identified during quality risk analysis. You can only have confidence that the residual level of quality risk is acceptable if you test the risks. The percentage of risks with passing tests measures the residual level of risk.
  • Requirements coverage: One or more tests for each requirements specification element. You can only have confidence that the system will "conform to requirements as specified" (to use Crosby's definition of quality) if you test the requirements. The percentage of requirements with passing tests measures the extent to which the system conforms.
  • Design coverage: One or more tests for each design specification element. You can only have confidence that the design is effective if you test the design. The percentage of design elements with passing tests measures design effectivity.
  • Environment coverage: Appropriate environment-sensitive tests run in each supported environment. You can only have confidence that the system is "fit for use" (to use Juran's definition of quality) if you test the supported environments. The percentage of environments with passing tests measures environment support.
  • Use case, user profile, and/or user story coverage: Proper test cases for each use case, user profile, and/or user story. Again, you can only have confidence that the system is "fit for use" if you test the way the user will use the system. The percentage of use cases, user profiles, and/or user stories with passing tests measures user readiness.

To read this complete article and to see the complete series, visit our articles page today    

 

 

 

 

 

 

 Have You Visited the RBCS Blog Lately?
 
04-30-2012 19:32:46 PM

A new reader of the RBCS website sent some kind words that we want to share here: The RBCS web site is outstanding. Only a few days ago, I was introduced to RBCS' work via a CAI webinar. I'm delighted to learn from the online articles and publications about the many facets of testing. Enlightening concepts [...]...» 

 

04-09-2012 14:47:36 PM

As people familiar with my books, webinars, and training on test design techniques know, there are a few situations where pairwise and other combinatorial testing can make a lot of sense, especially for higher-risk systems. Following a webinar, listener Terry Croskrey sent the following useful links: I first got introduced to you on your ITUNES Podcasts and [...]...»

 

04-03-2012 21:11:58 PM

Following today's webinar on test strategies, listener Cees Jan had some follow-up questions. I'll address them below, with answer interspersed in the text. Rex, I really enjoyed your webinar. Thanks, I'm glad it was useful for you. Here is a question you did not get to: Hi I am what would qualify as a "falsifier": Find the worst-case scenario [...]...»

 

04-02-2012 00:26:41 AM

I was recently in Moscow to give a presentation on testing and quality at the Microsoft QA Day event there. After my talk, I had a conversation with a software tester, who followed up with an e-mail. I'll respond here to Nataly's questions. Dear, Rex. First of all I want to thank you for your speech on [...]...»


 What's New in the RBCS Store, RBCS Testing Resources Marketplace?
 

If we had an actual physical storefront and not our virtual store, there would barely be room to move!  We have been adding products every week.  Our two categories that have grown the most since the last newsletter are our e-books department and our virtual boot camp department.

 

Just last week we added two e-books to our E-book category!  All of our e-books are available in Epub or Kindle format.

 

Improving the Testing Process
Improving the Testing Process
Testing Metrics Measuring Product Project and process quality
Testing Metrics

 

Our virtual boot camp lineup is also growing!  Boot camps combine a one day virtual classroom immersion in the Foundation or Advanced syllabus with two weeks of our world-recognized, self-paced, ASTQB-accredited e-learning.  We recently added two virtual boot camps to our virtual boot camp category.

 

 

ISTQB Advanced Test Analyst E-Learning
ISTQB Virtual Advanced Test Analyst Boot Camp
ISTQB Advanced Test Manager E-Learning
ISTQB Virtual Advanced Test Manager Boot Camp

 People are Talking about RBCS 

 

 

"I attended the ISTQB foundation boot camp last Tuesday (March 20th) and found it very helpful.  As usual, Rex was able to clearly articulate the complex concepts and nuances in the ISTQB syllabus to a level that was easy to understand.

 

The session seemed to go by quick, even though it was several hours long.  The pace was perfect, and the QA format (via chat) was a good way of preventing unnecessary interruptions by participants."

 

Greg Collina

UPS  

 

  

  

 Interview with Rex Black
 
Recently, Rex Black was interviewed with Tom McCoy of the ANZTB.
 
ISTQB Previous President Rex Black Interview
Newsletter Issue 29
In This Issue
Webinar Video
Measuring Confidence along the Dimensions of Test Coverage
Have You Visited the RBCS Blog Lately?
What's New in the RBCS Store?
People are Talking about RBCS
Interview with Rex Black
Complimentary Webinars
E-Learning Courses
Virtual Boot Camps
Certification Public Courses
Other Public Courses
Green Tip
  Quick Links
 
Like us on FacebookFollow us on TwitterView our videos on YouTube RBCS Podcast

Complimentary Webinars

    

 

 PMI 
Earn 1.5 PDUs for this course
 
June 18 & 19, 2012

 

 

 Earn 1.5 PDUs for this course

 

July 3, 2012

 

 

 Advanced Software Testing:  Reviews
 

Earn 1.5 PDUs for this course

 

August 7, 2012

 

Agile Testing Challenges:  Four Years Later

 

Earn 1.5 PDUs for this course

 
September 20, 2012

 

 

E-Learning Courses   

 

PMI 

Earn 22.5 PDUs for this course
US$ 899 

 

ISTQB Test Engineering Foundation en Español 

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 US$ 899

 

ISTQB Test Engineering Foundation Level E-Learning,

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PMI

???????22.5 PDUs

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ISTQB Advanced Test Analyst  

US$ 999

US$ 999  

  

ISTQB Advanced Test Manager 

  

PMI 

 

Earn 32.5 PDUs for this course  

US$ 999
US$ 2,697

 

Requirements Engineering Foundation 

 

 

iiba  

 

(an IREB, IIBA and IBAQB exam preparation course)

  Earn 18 CDUs for this course

US$ 799

 

 
Managing the Testing Process 

US$ 499

 

Assessing Your Test Team 

US$ 499


Pragmatic Software Testing 

US$ 449
  
Risk Based Testing 

US$ 449

 

US$ 499  
 

 

Virtual Boot Camps

ISTQB Test Engineering Foundation Level Boot Camp

PMI 

Earn 22.5 PDUs for this course

US$ 449

 

ISTQB Virtual Advanced Test Analyst Boot Camp

 

US$ 599

 

ISTQB Virtual Advanced Test Manager Boot Camp 

PMI

 Earn 32.5 PDUs for this course
 
US$ 599
 

 Preview an E-Learning Course 
 

View a sample of an e-learning course without obligation

 

ISTQB Test Engineering Foundation level

 

ISTQB Advanced Technical Test Analyst

 

Requirements Engineering Foundation Level

 

Managing the Testing Process 

Certification Public Courses

Test Engineering Foundation Level 

 PMI   

 Earn 22.5 PDUs for this course

   

June 11-14, 2012

Toronto, Canada

 

August 20-23, 2012

Atlanta, GA

 

October 15-18, 2012 Tampa, FL

 

November 12-15,

2012 

Austin, TX

 

December 10-13,

2012 

Toronto, Canada

 

  

Advanced Test Manager 
PMI
 

Earn 32.5 PDUs for this course 
  

June 25-29, 2012

Phoenix, AZ

 

September 10-14,

2012 

Costa Mesa, CA

 

October 29 - November 2, 2012

Toronto, Canada

 


  

June 4-8, 2012

San Francisco, CA

 

September 24-28, 2012 Toronto, Canada
 

October 22-26, 2012 McLean, VA

 

 

   

July 9-13, 2012

Irvine, CA

 

September 24-28, 2012 Newark, NJ 

 

 

 

 

iiba

 

(an IREB, IIBA and IBAQB exam preparation course)

Earn 18 CDUs for this course

 

TBD 


Other Public Courses   

 
Managing the Testing Process 

  

TBD 
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