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Newsletter 
  November 2011
 
In This Issue
Free Webinar Schedule
E-learning Courses
Free Preview of E-Learning Course
Certification Public Courses
Other Public Courses
Green Tip
About Our Free Webinars
Risk Based Test Results Reporting
Recent Blog Posts
ISTQB Certification Exam Volume Purchase Program
Thank You
People are Talking about RBCS
Contact Us
 

Quick Links

 

Free Webinars

   

   Listen to Your Defects  

PMI

Earn 1.5 PDUs for this course 

November 22, 2011
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PMI 
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December 13, 2011

 

PMI 
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January 5, 2012 

  

PMI 
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February 2, 2012 

  

PMI
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March 21, 2012   
 
 

E-Learning Courses   

 

PMI 

Earn 22.5 PDUs for this course US$ 899

 

ISTQB Test Engineering Foundation Level Boot Campnew 

PMI 

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US$ 449

  

ISTQB Test Engineering 

Foundation en Español 

 PMI 

 Gana 22.5 PDU al término de este curso

 US$ 899

  

ISTQB Advanced Test Analyst  

US$ 999


 
ISTQB Advanced Technical Test Analyst 

US$ 999  

  

ISTQB Advanced Test Manager 

 

PMI 

Earn 32.5 PDUs for this course  

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ISTQB Advanced Level - FULL  

US$ 2,697

 

Requirements Engineering Foundation 

iiba 

 

(an IREB, IIBA and IBAQB exam preparation course)

  Earn 18 CDUs for this course US$ 799

 

 
Managing the Testing Process 

US$ 499

 

Assessing Your Test Team 

US$ 499


Pragmatic Software Testing 

US$ 449
  
Risk Based Testing 

US$ 449

 

US$ 499 
 
Preview the Foundation Level E-Learning Course for Free
 
 If you would like to try the first two chapters of our Test Engineering Foundation e-learning course for free and without obligation click here to access it.
 
Certification Public Courses

Test Engineering Foundation Level

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 Earn 22.5 PDUs for this course

  

February 14-17, 2012 

Dallas, TX

 

June 5-8, 2012 

Toronto, Canada 

  

Advanced Test Manager 
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Earn 32.5 PDUs for this course 
 
February 6-10, 2012
 Toronto, Canada

 

March 26-30, 2012
San Jose, CA

 

May 21-5, 2012
McLean, VA

 

January 23-27, 2012 Washington, DC

 

April 23-27, 2012

Toronto, Canada

 

June 4-8, 2012

San Francisco, CA

 

 
December 5-9, 2011
Atlanta, GA

 

February 13-17, 2012

Newark, NJ

 

June 4-8, 2012

Austin, TX

 

Requirements Engineering Foundation 

iiba 

 

(an IREB, IIBA and IBAQB exam preparation course)

Earn 18 CDUs for this

course

 

December 6-8, 2011

San Jose, CA

 

April 17-19, 2012

San Jose, CA

 

Other Public Courses   

 

December 6-8, 2011
 New York, NY
 

Green Tip 
 

recycle globe 

Be sure all of your employees turn off lights, computers, and other office equipment when not in use to cut back on high utility costs and your business's carbon footprint. In addition, you could install lighting controls or Building Management Systems (BMS) to automate some or all of these processes.

Tip provided by our partner BeGreen www.BeGreennow.com 

Dear Reader ,


It's hard to believe, but 2011 is almost over.  This has been a great year for RBCS business-wise, and for me personally and professionally.  I'd like to thank all of our clients and co-workers at RBCS, as well as my colleagues and friends, for helping make this a great year for me and for RBCS.

 

In this last newsletter of 2011, we have a great featured article.  RBCS has been privileged to help Sony implement better testing practices, including risk based testing.  It was a further privilege to work with Nagata Atsushi at Sony to help him institute risk based testing results reporting, and best yet the two of us were able to write an article about the topic.  You can find that article below. 

 

I was recently in China, and thoroughly enjoyed the trip.  However, on the way there, I had some problems with the in-flight entertainment system.  No big deal, I thought, because it allowed me to focus on writing my next book.  Well, it turns out that problems with in-flight entertainment systems are perhaps a bit more risky than you might think.  Check out my blog, mentioned below, for the details, and comment if you like.  Of course, the blog is always a great way to strike up a conversation with me about any topic.  Send an e-mail to info@rbcs-us.com and let me know what you'd like to discuss.

 

Our monthly free webinar series continues to make great strides, with an average 650% increase in registrants since the launch of the program two-and-a-half years ago.  If you missed any webinar, all of them are available in our Digital Library (http://www.rbcs-us.com/software-testing-resources/library/digital-library).  We have a great series of webinars coming up in 2012, and we hope you can join us for those.  Remember, every attendee is registered automatically for a free e-learning drawing, so log on, get free content, get ready to ask questions, and--if you're lucky--get ready to win.

 

Finally speaking of e-learning specifically and learning in general, we have some news below on how you can save money on ASTQB exams.  We are proud to be an approved Volume Purchase Provider.  More details as you continue reading...

 

Regards,

Rex Black, President 

 
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Free Webinars
 
Did you miss the free October Webinar, "Advanced Software Testing: Integration Testing"? Check out what you missed!
 
 
Advanced Software Testing  Integration Testing 10 21 2011

 

 

Webinar attendees are automatically entered into a drawing to win their choice of an e-learning course.  Visit our training page to see the complete webinar schedule, or just look on this email, sign up for a webinar, show up at whichever webinar session is most convenient, and--who knows--you might be the lucky winner of some valuable free training.  Either way, you're sure to learn something.

Congratulations Chris Randall, an attendee of the October Webinar, for being selected as the winner of an e-learning course!

Register now for our next free Webinar, "Listen to Your Defects" on November 22, 2011.
 
   

 

Risk Based Test Results Reporting



 

Analytical risk based testing offers a number of benefits to test teams and organizations that use this strategy.  One of those benefits is the opportunity to make risk-aware release decisions.  However, this benefit requires risk based test results reporting, which many organizations have found particularly challenging.  This article describes the basics of risk based testing results reporting, then shows how Rex Black (of RBCS) and Nagata Atsushi (of Sony) developed and implemented new and ground-breaking ways to report test results based on risk.

Testing can be thought of as (one) way to reduce the risks to system quality prior to release.  Quality risks typically include possible situations like slow system response to use input, incorrect calculations, corruption of customer data, and difficulty in understanding system interfaces.  All testing strategies, competently executed, will reduce quality risks.  However, analytical risk based testing, a strategy that allocates testing effort and sequences test execution based on risk, minimizes the level of residual quality risk for any given amount of testing effort.

There are various techniques for risk based testing, including highly formal techniques like Failure Mode and Effect Analysis (FMEA).  Most organizations find this technique too difficult to implement, so RBCS typically recommends and helps clients to implement­ a technique called Pragmatic Risk Analysis and Management (PRAM).  You can find a case study of PRAM implementation at another large company, CA, at
http://www.rbcs-us.com/images/documents/A-Case-Study-in-Risk-Based-Testing.pdf. While this article describes the implementation of the technique for projects following a sequential lifecycle, a similar approach has been implemented by organizations using Agile and iterative lifecycle models.

 
 

To read this complete article, visit our articles page today!  This article was originally published in Software Test and Quality Assurance in their December 2010 edition.   

  

 
Have You Visited the RBCS Blog Lately?

11-11-2011 05:51:42 AM

I recently flew to China on a 747.  The entertainment system was a complete failure, and no one in the upper deck cabin (where I sat) had any access to it.  They gave us all free frequent flier miles to make up for it.  When they gave me the voucher, I said, "I hope the [...]...»

10-14-2011 10:17:12 AM

Long time reader ML Gregory wrote me with the following concern: Subject: To QA or not to QA, that is the question I was looking for an article about QA in an agile world. I'm uneasy about a change our company is doing - eliminating QA. Testers who choose to stay must work in development as a [...]...»

10-13-2011 16:13:15 PM

Last week, Steve Jobs died, and I published an encomium to him in this blog.  Today, I was saddened to read of the death of Dennis Ritchie, one of the greatest software innovators that most people have never heard of, but who had arguably as large an impact on our world as Steve Jobs did.  I [...]...»

10-12-2011 09:18:26 AM

Long time reader Patricia Osorio wrote to ask about the sample exam questions at the end of Chapter 7 in Advanced Software Testing: Volume 2.  She'd like me to explain the answers. Here are the questions: Assume you are a test manager working on a project to create a programmable thermostat for home use to control central [...]...»

 

 VPPISTQB Certification Exam Volume Purchase Program 

 

RBCS is proud to announce that we are an American Software Testing Qualifications Board (ASTQB) Accredited Approved Volume Purchase Provider.  What does this mean for you?  You can save up to 25% of the cost of ISTQB Software Tester Certification exams and, in the case of Advanced Level certification, up to 25% off of pre-qualifications, through the ASTQB Volume Purchase Program.  Contact us today via  email at info@rbcs-us.com or call +1 (830) 438-4830 for more information.
 
 
 
Thank You 

 

RBCS has a strict policy that "we will not have any unsatisfied clients."  We take pride in our outstanding customer service and are often complimented in this regard.  It takes a team of experts world-wide to meet the expectations of our clients.  Most of the time, unfortunately, members of our team are our unsung heroes.  In this month of Thanksgiving we would like to take the opportunity to thank our indispensible office staff, top-notch ISTQB Advanced Level Certified instructors, marketing experts, web designers and web masters, audio mixers (for e-learning), beta testers, PMI reviewers, subcontractors and consultants.  Thank you for all that you do.  Without your efforts RBCS would not have achieved its current level of success.

 

 

 
 

 

 

People are Talking about RBCS 

 

  

"I would also like to thank Rex and the team for all you are doing for the testing community.  The monthly webinars, the website, the resource library... They have all been a gold mine of information that continues to help me become a higher quality test professional." 

 

-Chris Randall

Head of Testing Center of Excellence

IT Services Europe

DHL Information Services (Europe) s.r.o.

Czech Republic

 

 

 

"The course, instructor, and fellow classmate (not to mention location) were all wonderful, and I would have to say the single best class I have ever taken, and at 54 yrs, I have taken a couple.

 

You "guys" are the absolute best."

 

-Tom Adams, CSTE, CTFL

Test Manager, Technology Transition Team

Cabelas

 

  How to Contact RBCS?

As a reminder, there are several ways to get in touch with RBCS, Inc. for general inquiries.  If we are not available to answer your phone call or email immediately, we are committed to responding to you within 48 hours but, usually, we will reply within the day!

phone:  +1 (830) 438-4830
email:   info@rbcs-us.com
website:  www.rbcs-us.com