October 2010
In This Issue
Free Webinars
Certification Public Courses
Other Public Courses
Green Tip
RBCS Featured in SA Business Journal
How to Pick the Right IT Certifications
ISTQB Certified Tester Advanced Level - Full
ASTQB Newsletter
October "Rexisms"
E-Learning Course Winners!
Hiring Great Testers
RBCS Prinicipals Fund Annual Scholarship

Quick Links

 Free Webinars

Hiring Great Testers

November 10, 2010

Earn 1.5 PDUs for this course
Advanced Software Testing:  Testing Complex Logic with Domain Analysis
E-Learning Courses 

Assessing Your Test Team
US$ 499 

ISTQB Test Engineering Foundation  
Earn 22.5 PDUs for this course
 US$ 899 
ISTQB Advanced Test Analyst
 US$ 999  
ISTQB Advanced Technical Test Analyst
Sale US$ 999
ISTQB Advanced Test Manager
Earn 31 PDUs  for this course 
 US$ 999 
ISTQB Advanced Level - FULL
Sale Price US$ 2,427
Managing the Testing Process
US$ 499 
Pragmatic Software Testing
US$ 449
Requirements Engineering Foundation
US$ 799
Risk Based Testing
US$ 449
ISTQB Advanced Test
Software Test Estimation
US$ 499
Each course includes three months of on-line access, notesets and text books where applicable, exercises and either sample exam questions (for ISTQB courses) or knowledge-check questions (for other courses). ISTQB courses are written against the latest ISTQB Foundation syllabus released in 2010 and Advanced syllabi released in 2007.  Prices shown are for asynchronous courses (pure e-learning).  Blended courses (with a facilitator) and custom training packages are also available. 

For more information and to purchase today click here!

Preview the Foundation Level E-Learning Course for Free
 If you would like to try the first two chapters of our Test Engineering Foundation e-learning course for free and without obligation click here to access it.
Certification Public Courses 

Test Engineering Foundation Level


 Earn 22.5 PDUs for this course
 October 19-22, 2010
Washington, DC

November 1-4, 2010 
Boston, MA
February 28-March 3, 2011 Newark, NJ
March 28-31, 2011
 Atlanta, GA

May 2-5, 2011
San Jose, CA

Advanced Test Manager 


Earn 32.5 PDUs for this course

November 1-5, 2010 
Seattle, WA
December 6-10, 2010 
Silver Spring, MD
 February 7-11, 2011
 Atlanta, GA
April 4-8, 2011
 Toronto, Canada

June 6-10, 2011
Austin, TX

Advanced Test Analyst

November 15-19, 2010
Austin, TX
November 29-Dec 3, 2010 
 Toronto, Canada
January 24-28, 2011 
San Francisco, CA
March 7-11, 2011
Toronto, Canada

May 2-6, 2011
Washington, DC
Advanced Technical Test Analyst 
December 6-10, 2010
Seattle, Washington
January 31- February 4, 2011 Austin, TX 

March 21-25, 2011
Toronto, Canada
May 23-27, 2011
Newark, NJ
Requirements Engineering Foundation (an IREB and ISEB course) 

November 15-17, 2010
San Francisco, CA
 April 5-7, 2011
  Austin, TX

Get more information and register today!

Other Public Courses 

Managing the Testing Process 
November 29 - December 1, 2010
Atlanta, GA
 June 7-9, 2011
 Chicago, IL

Green Tip 

recycle globeNow you can decorate your house with LED lights that use 90 percent less energy than conventional holiday lights, and can save your family up to $50 on your energy bills during the holiday season! LED lights are available at many major retailers, including Target, CostCo, and Ace Hardware.

Tip provided by our partner BeGreen www.BeGreennow.com.   

Dear Reader,

Welcome to our October newsletter.  I could almost call this our "all about education" newsletter, based on the content.  Choosing certifications.  Our ISTQB Advanced Full offering.  Free Webinars.  People winning free e-learning.  RBCS supporting UCLA scholars.
Since there's so much educational content, let me talk about two other topics that I've been spending a lot of time on recently: risk based testing and metrics.  RBCS continues to lead the testing world in risk based testing.  Just this month I'm consulting internationally with three teams to help them implement this effective and efficient approach to software testing.  Risk based testing is a technique I've been using and refining since the early 1990s, and I continue to discover new ways to get value out of it.  If you're new to the concept or eager to find out more, check out the RBCS blog for weekly updates on risk based testing and other pertinent testing topics, or our year-long series of short videos on risk based testing in the Digital Library.
So, on to metrics.  We've been doing a lot of metrics consulting lately.  People are keen to know how they are doing, based on facts and data, not gut-feel and subjective impressions.  As with risk based testing, I've been refining my approach to measuring testing and quality since the early 1990s.  I talked about the topic of measuring successful testing in my chapter in Beautiful Testing.  We're looking at ways of making our metrics and assessment programs more accessible via an electronic delivery.  More news coming soon.
In the meantime, I hope you enjoy the rest of the newsletter, and have a pleasant and productive autumn.    
Rex Black, President
fb icon
twitter icon
Become a fan of RBCS on Facebook and follow RBCS on Twitter to network with other testers, and to receive up to the minute event schedules, news, and exclusive offers and discounts.
RBCS Podcast Listen to us on iTunes!
YouTube Subscribe to our video channel on YouTube!  
How to Pick the Right IT Certifications 
by Rex Black 

In my previous eWeek articles, I've talked a lot about building quality applications, ones that work together, using various techniques and processes.  Of course, another key to quality applications is the quality of the people involved in creating and maintaining them.  One of the tools for increasing the quality of your team is through training of existing employees, which I'll address in a later article. For this article, I want to focus on something that is often confused with training, but actually is (or at least should be) something entirely different: certification.

As IT managers, we want to hire qualified people.  Certainly, IT certification can be part of the qualification puzzle in many IT fields.  IT professionals often use certification in key skill areas to demonstrate their qualifications.  However, with all the certification programs floating around out there, how do IT managers and IT professionals distinguish useful certifications from pointless wallpaper?  In this article, we'll examine how you can pick the right IT certifications for yourself (as an individual) or for your team and the people you hire (as a manager).
Read the original article in eWeek or on our blog page.
Advanced Full E-LearningThe Ultimate Certification, ISTQB Advanced Level - Full, Available Online
Achieve the ultimate ISTQB Advanced Level Certification, the ISTQB Advanced Level Certified Tester - Full. After successful completion of the Advanced Level Test Analyst, the Advanced Level Test Manager and the Advanced Level Technical Test Analyst exams, individuals receive the ISTQB Advanced Level Certified Tester - Full certification.
Purchase of the package includes: 
  • 3 months staggered access to the Advanced Test Analyst, Advanced Test Manager and Advanced Technical Test Analyst courses. Access is granted as the client requests it. All three courses must have been activated within 9 months of purchase.
  • The Advanced Technical Test Analyst course is a "Green" course and does not include any materials and, while we work on finalizing the "Green" versions of the Advanced Test Analyst and Advanced Test Manager courses, they include hard copy materials and a supplemental textbook to be shipped.
  • Electronic exam vouchers for each Advanced Level certification (a $200 USD value for each exam) good for one year from the date of purchase.
  • The Advanced Test Analyst and the Advanced Test Manager courses were accredited by ASTQB June 2008.  The Advanced Technical Test Analyst course was accredited September 2010. All three courses follow the ISTQB Advanced Level Syllabus 2007.
Blended e-learning, licenses and volume discounts are also available for companies.

Materials for the Advanced Test Analyst and the Advanced Test Manager courses are included with overall tuition fee.
Regular price: $2697.00 Sale Price:  $2427.00
Visit our store and purchase your course today!
Have you subscribed to the American Software Test Qualifications Board (ASTQB) newsletter yet?  Subscribe to the ASTQB electronic newsletter and receive up to the minute information on the certification news and events!
October "Rexisms" & a Guest "Ism" 

Some of you may have heard Rex's sayings over the years. We decided to coin them "Rexisms" for your reading pleasure. So here they are to ponder - some useful aphorisms to help you plan, prepare, perform, and perfect your testing activities, compiled from over a quarter-century of software and systems engineering experience.    
  • "When thinking about getting a testing tool, whether open source, freeware, or commercial, remember: without a business case, it's not a tool, it's a toy."
  • "Some people advocate not tracking bugs found during testing. Here's a question for them:  How do you intend to measure the quality capabilities of the software engineering process without bug tracking?"
In June, we put out a call for "isms," asking you to share a priceless tidbit, quote or saying regarding software testing.  We looked at your responses and decided to share this gem from Susan Herrick, HP Enterprise Services:
  • "A program manager stopped me in the hall and said: 'Tell your testers they're finding too many defects.'   My response: 'I think you're talking to the wrong person - the development manager's office is down the hall on the right.'  It took him a minute, but he got my point."
Got an "ism" of your own?  Send it to
info@rbcs-us.com for possible inclusion in the next newsletter. 
 Congratulations Free E-Learning Course Winners! 
Congratulations to Marco Marino and Doug Price the winners of free e-learning courses in September and October, respectively.  Simply by attending our free Webinars, Marco and Doug were automatically entered into a drawing to win their choice of an e-learning course. * 
Once a month, Rex Black presents a 90 minute Webinar, not once, but twice, to make sure it's convenient for all our clients and colleagues all around the world.  So just sign up for the 1:00 to 2:30 PM CST session or the 8:30 to 10:00 PM CST session of the next Free Webinar on November 10, Advanced Software Testing:  Hiring Great Testers and--who knows--you might be the lucky winner of some valuable, free training.  Either way, you're sure to learn something.

* Selection applies to our "Green Delivery Courses."  Exam voucher is not included for individuals choosing certification courses.   Being Green Delivery courses, they have no carbon footprint, which means no hardcopy materials or textbooks need be sent.  Everything is bundled in the e-learning course.   
earn 1.5 PDUs
November 10, 2010
Free Webinar
Hiring Great Testers
As the worldwide economy recovers, many test managers are facing a happy challenge:  How do I hire really great testers?  Given that a great employee can be ten times as effective as a poor employee, hiring the right people is a critical question for us as managers.  In this Webinar, Rex will help you find answers to this question. We'll examine what attributes you should look for in great testers.  We'll talk about skills testers need, and how to measure and grow those skills.  We'll talk about how to interview testers to make smart hiring decisions.  Join this webinar, illustrated with examples throughout, to learn ways to hire and grow a great test team. 
What are our Webinar attendees saying about our free Webinars?   
David Blanke says, "I love these webinars you present. The techniques presented are obviously all used to help select the most appropriate tests to perform among near infinite possibilities."
Merriann Sherwood says, "I found yesterday's webinar on pairwise testing extremely helpful. We have many features where it would be impossible to test all of the different combinations of settings. I'm very happy to find a proven method for determining a reliable number of tests.    Thank you so much for providing the free webinars." 
  RBCS Owners Continue to Fund Annual Scholarship

RBCS owners, Rex Black and Laurel Becker, once again supported their longtime UCLA scholarship.  Becker says, "Years ago, when we started the scholarship at our alma mater, UCLA, it was primarily due to our strong belief that there are so many brilliant young men and women who otherwise would not be able to achieve their academic goals.  Today, the current state of the California economy has made achieving these goals even more challenging. We are more determined than ever to continue our support of these incredible scholars."
The scholar recipient this year is a young man from Tustin, California.  His awards and Honors include but are not limited to 2010 National Merit Commended Student, 2009 AP Scholar with Honor Awards, Top Scholar (2008, 2009 and 2010).  He is Co-captain of a varsity tennis team, participant in Model United Nations, JV and Varsity basketball and a participant in KEY Club Activities and St. Cecilia Catholic Church Community Service.
Congratulations and "Go Bruins!"