September 2011
In This Issue
Free Webinar Schedule
E-Learning Courses
Free Preview of E-Learning Course
Certification Public Courses
Other Public Courses
Green Tip
About Our Free Webinars
Metrics for Software Testing
Recent Blog Posts
What's New on the Bookshelf
People are Talking About RBCS

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December 13, 2011



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ISTQB Test Engineering Foundation 

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Requirements Engineering Foundation 




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Managing the Testing Process 

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Assessing Your Test Team 

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Pragmatic Software Testing 

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Risk Based Testing 

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Dear Reader,  


So, summer is ending and fall is here (for those of us north of the equator, anyway).  This is the usual signal for us to roll up our sleeves and get back to work, and that's what's happening at RBCS, too. 


To help you get back to work, we have some resources available in this newsletter.  If you're considering instituting--or improving--a test metrics program, we have the third in a four-part series of articles on metrics.  Remember, what gets measured, gets done.


Our free webinar series continues to grow, with over 1,600 registrants for the last webinar on test estimation.  If you've missed a webinar or want to let colleagues hear one that you did attend, we'll show you how, below. 


We also have some new books to mention.  One is on technical testing, while the other is the first book in Spanish to cover the ISTQB Foundation. 


Got an issue you'd like to discuss with me?  Check out the RBCS blog.  Information on how to post comments and start a discussion is found below.


I hope this newsletter gives you some good ideas that help make you a more effective and efficient tester or test manager this fall.




Rex Black, President




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Free Webinars
Did you miss the free September Webinar, "Test Estimation"?  Check out what you missed!




Webinar attendees are automatically entered into a drawing to win their choice of an e-learning course.  Visit our training page to see the complete webinar schedule, or just look on this email, sign up for a webinar, show up at whichever webinar session is most convenient, and--who knows--you might be the lucky winner of some valuable free training.  Either way, you're sure to learn something.

Congratulations Vicki Andrews, an attendee of the September Webinar, for being selected as the winner of an e-learning course!

Register now for our next free Webinar, "Advanced Software Testing: Integration Testing" on October 20, 2011.


Metrics for Software Testing: Managing with Facts

Part 3: Project Metrics




In the previous article in this series, we moved from general observations about metrics to a specific discussion about how metrics can help you manage processes. We talked about the use of metrics to understand and improve test and development process capability with facts. We covered the proper development of process metrics, starting with objectives for the metrics and ultimately setting industry-based goals for those metrics. We looked at how to recognize a good set of process metrics, and trade-offs for those metrics.


In this and the next article in the series, we'll look at two more specific types of metrics.  In this article, we turn from process to project metrics.  Project metrics can help us understand our status in terms of the progress of testing and quality on a project.  Understanding current project status is a pre-requisite to rational, fact-driven project management decisions.  In this article, you'll learn how to develop, understand, and respond to good project metrics.


The Uses of Process Metrics


As I wrote above, project metrics help us understand progress in terms of project objectives.  Project metrics provide a means of measuring where we stand on the project and how close we are to achieving project objectives.  They give the project team insights that can help them guide the project toward these objectives if current status and trends indicate that the project team might not achieve these objectives within project constraints.  (Typical constraints include schedule, cost, and features to be delivered).  As mentioned in the first article in this series, we can talk about metrics as relevant to effectiveness, efficiency, and elegance.


To read this complete article, visit our articles page today!




Have You Visited the RBCS Blog Lately?

09-08-2011 17:46:21 PM

This post is part of my all-too-regular series of posts on bugs that have vexed, frustrated, or inconvenienced me, my clients, or the world in general.  It is a series that shows no sign of abating, sadly.  This week we had two bugs, one fairly nasty, one less so but still irritating.  To start with the nasty, ...


08-24-2011 09:01:33 AM

We have lots of terms in software testing, but we're not always clear what they mean.  A common confusion is about the terms bug, defect, fault, failure, anomaly, incident, false positive, error, and mistake.  Reader Rodrigo Cursino asks: I read [Foundations of Software Testing]... You defined bug as synonymous with fault or defect.  If we ...


 What's New on the Bookshelf 


We have a couple of new books to add to your library! 



 Fundamentos de Pruebas de Software
Spanish Foundation Level book 
The first book regarding preparation for the ISTQB Certified Tester Foundation Level exam in Spanish!  The book covers fundamentals of testing, testing throughout the software lifecycle, static techniques, test design techniques, test management, tool support for testing, tools and general software acquisitions in an organization, more than 200 sample exam questions with solutions, practical exercises and solutions for each topic covered, a real case study resolved throughout the book, two mock exams, software standards, and an excellent bibliography. 


Visit our store, RBCS Testing Resources, to purchase the book for US$ 59.99 and to see the complete description in Spanish and English!  Also, watch for news on the eBook release in the coming weeks.


Advanced Software Testing - Vol. 3: Guide to the ISTQB Advanced Certification as an Advanced Technical Test Analyst
 Advanced Software Tester Vol 3
This book will help you prepare for the ISTQB Advanced Technical Test Analyst exam.  Included are sample exam questions at the appropriate level of difficulty, for most of the learning objectives covered by the ISTQB Advanced Level syllabus.  Learn how to analyze the system, taking into account the technical aspects and quality characteristics.  Additionally, learn how to evaluate system requirements and designs as part of formal and informal reviews, using an understanding of the underlying technology.  You will be able to analyze, design, implement, and execute tests, using risk considerations to determine the appropriate effort and priority for tests.  You will also learn how to report on testing progress and provide necessary evidence to support your evaluations of system quality.


This book was released in August and was previously announced, however, we have just learned from the publisher, that the book will be available as an eBook through major distributors at the end of September!  Until then, purchase your hard copy at RBCS Testing Resources for US$ 49.95.

People are Talking about RBCS 



"Today I took the Foundation level exam, and passed (97%).  In my view,
the better-than-expected results are in part largely due to the highly
effective course Rex and RBCS created, as well as following up by
reading the book he co-authored.  I went in feeling well-prepared and
was pleasantly surprised at how well it went.....A job "well done" by Rex and your staff."

-ISTQB Foundation Level E-learning course registrant



"In any training initiative, I have never had this kind of support."

-Jennifer Arnold, CNO Inc.



"As far as feedback on the RBCS online course goes, there's not much I can suggest to improve it.  I'm already aware of the high quality of RBCS' work from my previous training......Thanks once again for your generosity at giving me access to your resources at such short notice and at such a reasonable price. It's been a real privilege to deal with an organisation of your calibre."

-Kevin Winter



  How to Contact RBCS?

As a reminder, there are several ways to get in touch with RBCS, Inc. for general inquiries.  If we are not available to answer your phone call or email immediately, we are committed to responding to you within 48 hours but, usually, we will reply within the day!

phone:  +1 (830) 438-4830
email:   info@rbcs-us.com
website:  www.rbcs-us.com